TERMS OF SERVICE
Last updated: 17 August 2026
These terms govern any purchase or engagement made through codeexpertsslab.com with:
By placing an order or engaging us for a service, you accept these terms.
We sell fixed-scope, fixed-price software development packages across ten services — websites, web applications, e-commerce stores, mobile apps, startup MVPs, product design, cloud/DevOps setup, maintenance retainers, and quote-scoped custom software and legacy modernization work with a purchasable fixed-price entry point (a Discovery Sprint or Technical Audit). Each package's price, scope (what's included and excluded), and delivery time are published on its service page and on Pricing at the time of purchase, and form part of the contract between us.
Orders are placed by adding a package to the cart and completing checkout. This site's checkout runs in demonstration mode: no live payment is taken, no card data is collected or transmitted, and no order is automatically delivered to our team. Completing checkout confirms your intended order and generates an order reference; to actually start the engagement, you must email support@codeexpertsslab.com with that reference, as stated on the confirmation page. Once we've confirmed scope and a kick-off date directly with you by email, the engagement described in your order becomes binding under these terms.
Prices shown on the site are in EUR and exclude VAT. At checkout, VAT is calculated as follows: Portuguese buyers without a valid EU VAT ID are charged 23% IVA; buyers in another EU member state with a valid VAT ID are charged 0% under the EU reverse-charge mechanism (VAT is self-assessed by the buyer in their own country); buyers outside the EU are charged 0%, as the supply falls outside the scope of Portuguese VAT. The published package price holds for the scope described on that package's page; additional scope is quoted and requires your written approval before it is billed or built.
Payment terms and the payment method are confirmed directly between us at kick-off, once an order is confirmed by email as described in §3. The site's checkout payment step is a demonstration only, per §3, and no card data is ever collected, stored, or transmitted by us.
All intellectual property in the work we deliver — code, designs, and related deliverables — transfers to you on final payment for the relevant milestone. Repository access and any relevant credentials are handed over at the same time. Until the relevant payment is made, we retain ownership of the deliverable in progress. We retain the right to reuse general know-how, tools, and non-client-specific components developed in the course of delivering the engagement.
You agree to provide the information, decisions, and access reasonably required for us to deliver the engagement (see Process), including timely feedback at each milestone review. Delays in providing these may extend the delivery timeline accordingly.
The fixed price holds for the scope agreed at the start of the engagement. Any additional scope is quoted separately and requires your written approval before it is built or billed — it is never added to an invoice retroactively.
We warrant that the work will be performed with reasonable skill and care and will conform to the scope agreed in writing. Except as stated in these terms or required by applicable law, we make no other warranties, express or implied, regarding the work.
To the extent permitted by Portuguese law, our total liability arising out of or in connection with an engagement is limited to the amount paid for that specific package. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or fraud.
Cancellation and refund terms — including the 100% refund before kick-off, milestone-based refunds after kick-off, and the 14-day consumer withdrawal right where applicable — are set out in full in the Refund & Cancellation Policy, which forms part of these terms.
These terms are governed by the laws of Portugal. Any dispute arising from these terms or an engagement is subject to the exclusive jurisdiction of the courts of Porto, Portugal, without prejudice to any mandatory consumer-protection rights you may have in your own country of residence if you are a consumer.
Where you are contracting as a consumer (not as a business), you may have additional rights under Portuguese and EU consumer protection law, including the right to use the Livro de Reclamações Eletrónico (livroreclamacoes.pt) and the EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr), both linked in the site footer.
Questions about these terms: support@codeexpertsslab.com.